PD4ML v4 Forums PD4ML v3 Archived Forums (Read Only) Troubleshooting PD4ML cannot access Times New Roman Font

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    Hi,

    We are facing a very strange behavior with PD4ML and JBOSS App server in our production environment. We are using custom fonts embedded within a jar file which is part of the app war deployable.

    We have configured the below fonts in the pd4fonts.properties which is called by the java class using pd4ml.useTTF(“java:defaultfonts”, true);

    Arial=arial.ttf
    Arial Bold=arialbd.ttf
    Arial Bold Italic=arialbi.ttf
    Arial Italic=ariali.ttf
    Courier New=cour.ttf
    Courier New Bold=courbd.ttf
    Courier New Bold Italic=courbi.ttf
    Courier New Italic=couri.ttf
    Times New Roman=times.ttf
    Times New Roman Bold=timesbd.ttf
    Times New Roman Bold Italic=timesbi.ttf
    Times New Roman Italic=timesi.ttf
    Calibri Bold=calibribd.ttf
    Calibri=calibri.ttf
    Calibri Italic=Calibrii.ttf
    MingLiU=mingliu.ttc_0
    Gill Sans=GillSansMT.ttf
    Gill Sans Bold=GillSansMTBold.ttf
    Gill Sans Bold Italic=GillSansMTBoldItalic.ttf
    Gill Sans Italic=GillSansMTItalic.ttf
    Gill Sans Light=GillSansMTLight.ttf
    Gill Sans Semi Bold=GillSans-SemiBold.ttf
    Gill Sans Condensed=GillSansMT-condensed.ttf
    AdobeSongStd=AdobeSongStd.ttf
    SharpSong=SharpSong.ttf

    The issue is that we are seeing, in Production the fonts in the PDF generated are switching to AdobeSongStd.ttf instead of times.ttf. Once we restart the jboss by clearing the cache files (tmp and work folders in unix) the times.ttf is being used again which is the expected fonts. After a few random days, the fonts are going back to AdobeSongStd. Every time the jboss is restarted the fonts switch back to times.ttf.

    I can see that Jboss is extracting these jar files having the fonts on to the tmp cache folder and I am assuming it then uses the fonts from there. However we are not able to understand why jboss/pd4ml is not using the times.ttf font and why it is using AdobeSongStd.ttf file instead. Also we do not know why the times.ttf is fetched properly when we do a jboss restart after clearing cache.

    Can anyone please help me on this?

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