PD4ML v4 Forums PD4ML v3 Archived Forums (Read Only) Troubleshooting Not all Images loading (has zero length)

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  • #26577

    We basically have two images in the html, ON and OFF.
    We’ve experienced two problem situations converting to PDF:
    1. ON works, OFF not
    2. OFF works, ON not
    We have enabled debugging and have found this:
    O image not yet in cache: file:/[file-path]/OFF.gif
    O image file:/[file-path]/OFF.gif has zero length.
    O can not load image: OFF.gif

    So our final output shows ON, but not OFF. We have verified that OFF **is not zero length**.

    Unfortunately, that’s about as far as we’ve gotten.

    Any advice?

    -Steve

    #28573

    In this case, we also use PD4ML tags and relative paths to the images. This would work for the first image, but all subsequent images failed to load. We resolved the issue by fully qualifying all image paths to the http context URL.

    #28574

    The issue is quite strange. Could you please send an HTML (and/or JSP) code sample and ON/OFF images to support pd4ml com.

    The best solution would be to tune the relative image paths to work. We’ll check what could be done.

    #28575

    Please upgrade to the most recent version of PD4ML and check if the issue is still reproducible.

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