PD4ML v4 Forums PD4ML v3 Archived Forums (Read Only) Troubleshooting JPG image type is unknown/unsupported

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  • #27023

    Hi,
    PD4ML is not able to render the JPG image attached

    version: PD4ML 396 Pro
    loaded CSS from cache for file:css/bv-form-pdf.css
    Stylesheet parsed. ‘file:.’ [1ms]
    image not yet in cache: file:form/downloadimage/5/1433936330578.jpg
    not yet in cache: file:form/downloadimage/5/1433936330578.jpg
    image size: 122870
    image type of file:form/downloadimage/5/1433936330578.jp is unknown/unsupported.
    can not load image: form/downloadimage/5/1433936330578.jp
    done in 18516ms.

    #29751

    the jpeg is missing – could you please publish it?

    #29752

    I found that this image may be using CMYK

    #29753

    No my mistake : GIMP says it is “RGB color”

    #29754

    Despite the file is named .JPG, it is in fact a BMP with 32-bit color. Adobe Photoshop cannot open it until the file is renamed to .BMP

    For the time being PD4ML supports 1-, 8- and 24-bit BMPs. We’ll check what could be done with 32 bits.

    #29755

    We’ve implemented 32-bit BMP support in the current development branch. The feature will be available with the forthcoming release.

    #29756

    Great !

    Many thanks

    Do you have an estimated date for the next release ?

    #29757

    The new version is currently under QA. It is to be released tomorrow or day after tomorrow according to our plans.

Viewing 8 posts - 1 through 8 (of 8 total)

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